Account Manager

Account Manager - Hull

Are you an Account Manager who thrives on turning great relationships into measurable results? If you’re energised by client conversations, confident with targets, and motivated by delivering a premium experience, this role at Vuba Surfaces is a fantastic opportunity to make your mark.

Based in Hull, you’ll play a key role in strengthening existing accounts, developing new business opportunities, and ensuring customers feel fully supported—before, during and after every project. This isn’t a tick-box sales role. It’s about partnering, problem-solving, and showing up for customers in a way that earns loyalty.

What you’ll be doing

• Own and grow your portfolio by managing relationships with existing customers and identifying opportunities to expand.
• Meet agreed sales targets through proactive account planning, pipeline management and consistent follow-through.
• Build strong stakeholder relationships with decision-makers, influencers and internal teams to deliver a smooth customer journey.
• Understand customer needs and translate them into clear recommendations, timelines and next steps.
• Coordinate effectively across the business to ensure customers receive accurate information and great service at every stage.
• Respond quickly and confidently to enquiries, issues and requests—keeping communication professional and engaging.
• Maintain accurate records of activity, proposals and outcomes to support forecasting and reporting.
• Represent the brand with confidence, reflecting a customer-first approach and a high standard of communication.

Why you’ll enjoy this role

Because you’ll be working in an environment where ambition is real and growth is visible. You’ll be surrounded by a team that takes quality seriously, moves quickly, and genuinely wants customers to feel proud of what they’ve chosen.

You’ll also have plenty of variety: from meaningful customer conversations to shaping account plans, building momentum and ensuring relationships keep moving forward. If you enjoy a role where you can combine structure with personal touch, you’ll feel at home here.

Who you are

• You have experience in account management, sales, customer success, or a closely related role.
• You’re comfortable working towards targets and using data to guide your decisions.
• You communicate clearly and confidently—both verbally and in writing.
• You build rapport naturally and can adapt your approach depending on who you’re speaking to.
• You’re organised, proactive and consistent with follow-up.
• You understand that great service is part of winning—every time.

Don’t worry if you haven’t worked in surfaces before. If you can bring strong account management capability, professionalism, and a genuine customer focus, you’ll be supported to succeed.

Key skills we’re looking for

• Relationship-building with the ability to influence and maintain trust
• Commercial awareness and understanding of how accounts drive growth
• Planning and prioritisation to keep pipeline moving
• Problem-solving with a calm, solutions-led approach
• Professional communication that reflects a premium brand

What success looks like in your first months

• Quickly building rapport with customers and internal stakeholders
• Understanding the portfolio and identifying clear opportunities
• Putting effective account plans in place and working them consistently
• Delivering strong engagement, follow-up, and next steps
• Contributing to a customer experience that feels responsive, accurate and confident

About Vuba